Shipping Policy
Processing Time
- All orders are processed within 1-3 business days after payment confirmation.
- Orders are not processed or shipped on weekends or holidays.
- If we experience a high volume of orders, shipments may be delayed. In this case, we will notify you via email.
Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery times:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Local Delivery (Florida): 1-2 business days (where applicable)
- Please note that delivery delays may occur due to factors beyond our control, such as weather, carrier issues, or holiday surges.
Shipping Locations
- Currently, NikoLed.com ships within the United States, with a focus on Florida.
- For international shipping, please contact our team to check availability and rates.
Order Tracking
- Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment.
Damages & Issues
- Please inspect your order upon delivery.
- If the product is damaged or you received the wrong item, contact us immediately at [contact email] so we can evaluate the issue and make it right.
Undeliverable Packages
- If a package is returned to us due to incorrect address, refusal to accept delivery, or multiple failed delivery attempts, you may be responsible for reshipping fees.
Special or Oversized Shipments
- Large items such as LED screens, stages, and dance floors may require special handling and shipping. Additional fees and custom delivery schedules may apply.
- Our team will contact you directly to arrange delivery for oversized orders.
Contact Us
If you have any questions about our Shipping Policy, please contact us:
📧 Email: info@nikoled.com
📞 Phone: +1 305 610 9937